Blogs, posts and much more from the Code news desk
News & Blogs
Microsoft Teams calling for Front Line Workers
Microsoft announced last week a raft of new features for retail workers, one of which enables businesses to connect a calling plan to a Front
Creating a ‘lite’ Contact Centre using Microsoft Teams Auto Attendants, Call Queues and Clobba
Step 1: Assess Your Contact Center Needs Define Agent Roles: Clearly outline the roles of each team member, designating agents, supervisors, and administrators. Call Handling
Unravelling the Hidden Costs of Unassigned Copilot Licenses
The excitement is palpable as Microsoft 365 Copilot went General Availability on November 1st, 2023. The good news is that if your business already uses Microsoft 365
Meet Brandon Hagood, our new VP of Sales, Americas!
Code Software, the developer of Clobba, a leading Microsoft Teams and O365 analytics and management tool, appoints Brandon Hagood as Vice President of Sales, Americas.
Webinar: Manage your entire Microsoft 365 licensing estate with Clobba LA (45 mins)
Click here to register for 1000 GMT webinar Click here to register for the 1600 GMT webinar See first-hand how Clobba License Adoption can give
Azure AD to Entra ID – get your licensing estate in order
By Adrian Sturdy, Product Director When doing research for our Licensing Adoption module, I spoke with many clients to understand their challenges in day-to-day business
Commsverse – Why attending industry events matters
After a hugely successful 2023 Commsverse event, we thought we’d do something a little different from us as a wrap-up of the event. Rather than
Would a 10% increase in your cost base affect your bottom line?
by Adrian Sturdy, Product Director. I think most people would agree that, given the current economic pressures, a 10% increase in supplier chain costs or
Managing Providers and Numbers in Microsoft Teams
By Adrian Sturdy, Product Director. Microsoft have been integrating voice into their communications platforms since the advent of Live Communications Server in 2003. Remembering my
Microsoft announce “consistent” global pricing – how will this impact you?
By Adrian Sturdy, Product Director Back in August 2021, Microsoft announced their first price increase for O365 and M365 in over 10 years, that took
Microsoft Voice – Covering the gaps
By Adrian Sturdy, Product Director. Many organisations have invested heavily in technology over the last few years to enable home and remote working for their
Code Software in 2022 – a review
Our founder and CEO Mark Armstrong, takes a look back at the highlights for Code Software during a record-breaking 2022. “Wow! What a year 2022